SHIPPING
We ship worldwide from the United States.
Due to current international shipping restrictions, we are temporarily unable to ship to the following countries:
Bermuda
Bhutan
Brazil
Brunei
Cayman Islands
Chile
Cuba
Eritrea
French Guiana
French Polynesia
Guadeloupe
Honduras
Indonesia
Israel
Jamaica
Kuwait
Laos
Lebanon
Lesotho
Maldives
Martinique
Mauritius
Mongolia
Myanmar
Nigeria
Norfolk Island
Peru
Philippines
Reunion (Bourbon)
Romania
Samoa
Saint Pierre and Miquelon
Saudi Arabia
South Sudan
Tajikistan
Timor-Leste
Tunisia
Turkmenistan
UAE
Vietnam
Yemen
*Due to current social distancing measures, order processing and shipment times may be delayed*
Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.
This does not include time in transit and is regardless of shipping method chosen at checkout.
All shipping rates will vary depending on a few different factors, some of which include:
* Domestic vs International shipments
* Total weight of package
* Selected shipping method
At the moment our prices do not include VAT and we do not collect VAT at checkout. You may be required to pay VAT upon order delivery.
This is temporary and we hope remove this inconvenience for our UK/EU customers in the near future!
We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.
To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.
For more information on Route+, click here.
ORDERS
All sales are final. We are unable to offer refunds at this time.
Exchanges are dependent on current stock levels and item purchased. Please email wittlowry@absolutemerch.com for any exchange inquiries.
Yes! Please email wittlowry@absolutemerch.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.
Your digital download will be sent via email to the email used at check out on the album release date if preordered or within 24 hours if purchased after the release date.
Please check your junk and promotions folders for the digital download email. If you still have not received the album download after the release date, email wittlowry@absolutemerch.com with your name and order number and we will resend the album download to you.